Mylerz is a fully integrated logistics and e-commerce fulfillment provider operating across North Africa and the Levant, specifically in Egypt, Morocco, Jordan, Tunisia, and Algeria. By combining last-mile delivery with a proprietary technology stack, the company addresses the specific logistical challenges of the regional e-commerce market.
Market Position and Founding
Founded in 2019 in Cairo by CEO Samer Gharaibeh, Mylerz positions itself as a technology-driven disruptor in the regional logistics sector. The company reports delivery success rates between 91% and 99%, which is notably higher than the cited industry average of 82%. Within five years of its inception, the firm has expanded its footprint to five countries, establishing a localized presence in Morocco, Tunisia, Algeria, and Jordan to facilitate cross-border and domestic trade.
Core Product and Service Offering
The service portfolio encompasses domestic last-mile delivery, international express shipping, and end-to-end fulfillment services. In the Egyptian market, Mylerz introduced a specialized same-day delivery service with a 2-to-8-hour window. To support e-commerce conversion and customer retention, the company offers value-added features such as “Try & Buy”—allowing customers to inspect goods before payment—as well as instant cash refunds and returns. Payment flexibility is a core component of the offering, supporting cash on delivery (COD), mobile wallets, and credit card on delivery.
Technology and Operational Infrastructure
The company’s operations are powered by a proprietary technology platform that utilizes artificial intelligence for route optimization and to increase first-attempt delivery success rates. This infrastructure includes a comprehensive dashboard for merchants, providing real-time inventory tracking and advanced reporting capabilities. Mylerz supports seamless integration with major e-commerce platforms, including Shopify and WooCommerce, as well as custom-built websites, to streamline the supply chain for digital retailers.
Sustainability and Corporate Responsibility
Environmental considerations are integrated into the Mylerz business model through the use of biodegradable packaging and a fleet transition strategy. The company has replaced traditional vehicles with those running on Compressed Natural Gas (CNG) and has recently introduced electric vans into its logistics network. These initiatives are presented as core to the brand’s mission of innovation and social responsibility within the logistics industry.
The data indicates that Mylerz is scaling a tech-heavy, sustainable logistics model designed to address specific e-commerce friction points and consumer expectations in high-growth emerging markets.